Osticket 1.14.2
PHP 7.3
Versão 10.4
is it possible automatically, after 30 days the tickets that do not have access or interaction of the user or agent, automatically close?
Is there configuration or something to do?
close ticket automatically
This is not a feature in osTicket at this time.
There a third party plugin that does this I do not know if it works with the latest version however.
https://github.com/clonemeagain/plugin-autocloser
ok thanks, i will check and test.
8 days later
não funciona, estou modificando ele para trabalhar ultima versão
6 months later
robsonwr publicaras los resultados?