Hello
I have osticket 1.14.1 installed and just want to ask if there is a way to hide certain queue from the index page.
For example I have TEST Queue, TEST 1 Queue and TEST 2 Queue and I want only TEST Queue to be visible on the index page to a certain agents in the system (not for everyone).
Is this possible to achieve with the current system settings or the code needs to be modified ?
You can either have each of the required Agents setup a Personal Queue with the criteria or you can modify the codebase.
Cheers.
@KevinTheJedi Thanks for the reply but creating personal queue for the agents does not solve my issue.
What I want to achieve is all of the queue TABS except TEST Queue tab should not be visible for some of the agents, like them not exist in the system.
If you can point me which files should I modify or give me some idea how can I achieve this modification I will be very grateful.
Cheers.
