Hi, I use osTicket (v1.12.6) and every thing worked fine. But the ticket search function seem not work.
Whatever word I searched it returns no result. I tried to upgrade to v1.14.x and got the same result.
Anyone knows how to solve this issue.

Are you using quick search or advanced search?
Are you using 4+ characters?

Thanks for your reply. I use quick search, and I tried to search 4+ characters still had no result.
Any other Information should I provide?

Environment details? (see Admin panel -> Dashboard -> Information)

Here is the information. I have no idea how to make English as default language so there are some Traditional Chinese characters but I think it is not a problem to understand.

Are you getting any PHP errors in your PHP error logs?

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