Help with Apache errors

helpdeskguy

our current setup:
osTicket Version v1.14.2 (cba6035)
Web Server Software Apache
MySQL Version 10.2.33
PHP Version 7.3.21

Our web server logs are showing "Bogus Version" and "Invalid Argument" errors on a daily basis. There are two examples from today:

2020-08-30 17:22:51 Error xxx.xxx.xxx.xxx AH01068: Got bogus version 34, referer: https://xxxxxx.xxxxxx.com/scp/tickets.php Apache error

2020-08-30 17:22:51 Error xxx.xxx.xxx.xxx (22)Invalid argument: AH01075: Error dispatching request to :, referer: https://xxxxxx.xxxxxx.com/scp/tickets.php Apache error

2020-08-30 17:30:02 Error xxx.xxx.xxx.xxx AH01068: Got bogus version 50, referer: https://xxxxxx.xxxxxx.com/scp/tickets.php?id=108741 Apache error

2020-08-30 17:30:02 Error xxx.xxx.xxx.xxx (22)Invalid argument: AH01075: Error dispatching request to :, referer: https://xxxxxx.xxxxxx.com/scp/tickets.php?id=108741 Apache error

Does anyone know if these are serious or if there is a fix?

ntozier

Some quick googling shows me:
"This is the Apache bug 49671, which has been fixed in Apache version 2.4.16."

helpdeskguy

I saw that also before posting in this forum; I wasn't sure if the Invalid Argument and Bogus XX Errors were both related to Apache version or if it could be an issue with my setup. It is sort of a mute point though since OS only supports Apache v 2.4.6 at the moment. As long as the errors are not leading to data loss or corruption I will just ignore.

Marc

ntozier

helpdeskguy It is sort of a mute point though since OS only supports Apache v 2.4.6 at the moment.

I do not not understand this statement. No where in the FAQ, or the github repo does it specify a version of Apache that osTicket supports. Github states "Microsoft IIS or Apache" and osTicket.com states "Apache or IIS"