Should links in email be like this or I'm doing something wrong? I have attached how email looks and how the link in template is.
System info: osTicket Version : v1.14.2 (cba6035) — Up to date Web Server Software : Microsoft-IIS/10.0 MySQL Version : 5.5.45 PHP Version : 5.6.31
Thanks
Sorry I do not understand the question.
My Response/Reply Template looks like this:
the "login to your account" is %{recipient.ticket_link}
Yes my template is same as you, but when i receive the email the "login to your account" is not e hyperlink but the link is added at the end of email.