Ticket source

tomlaf

Good day All,

It may be simple and I just did not find the place in the admin portal, but is there a way to add a ticket source ?
I want to as Ms Teams (so I can track the number of requests), I know I can use other, but I will love to be able to add more specific one. Like it is possible for the status.

Thank you in advance.

Thomas-Louis Laforest

ntozier

You would have to edit the database directly to add an additional source enum and then like add code to support the new source.