Hi everyone,
for my company I need this functionality:
https://forum.osticket.com/d/97786-ticket-visible-to-other-teams-or-departments-after-some-time
I'm looking for someone to develop a custom plug-in to add to osticket that can add this functionality.
After development, the plugin will be hosted on github for free.
This other plugin could give ideas: https://github.com/zerodhatech/osticket-autoassign
Thanks