I am trying to use the LDAP plugin (osTicket v1.14.1, LDAP plugin downloaded with osTicket). However, I am new to LDAP and not sure about the configuration.
Domain: xxx.yyy.de
LDAP servers: ldaps://xxx.yyy.de:636
Search User: cn=TICKET,ou=bindDNs,ou=xxx,dc=yyy,dc=de
Search Base: cn=GGGG,ou=functionObjects,ou=data,ou=prod,ou=xxx,dc=yyy,dc=de
This is not working. If I try to login, nothing happens, not even a "wrong password" message or anything. I would really appreciate some feedback from the login form.
Are there any log entries about failed logins? The webserver log is empty.