PROBLEM ERR_TOO_MANY_REDIRECTS WHEN OPEN TICKETS FROM CLIENT EMAIL

cvargas

Hola, tengo un problema al abrir los tickets usando el link que se envia al cliente cuando se creo su ticket:

ntozier

Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.

Environment details? (see Admin panel -> Dashboard -> Information)

cvargas

ntozier

cvargas

Gracias por responder, envío la información.

ntozier

I'm not seeing a problem.
I'm also not seeing any log files from you.

98sadfy

I got the same problem.

10.200.20.131 - - [15/Jun/2020:16:35:52 +0800] "GET /support/view.php?auth=o1xhiaaaagnaaaaangIhxoMXCdponA%3D%3D HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:52 +0800] "GET /support/tickets.php?id=205 HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:52 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:52 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:53 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:54 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:54 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:54 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:54 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:54 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:54 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:54 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:54 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:54 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:54 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:54 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:54 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:54 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45" 10.200.20.131 - - [15/Jun/2020:16:35:54 +0800] "GET /support/tickets.php HTTP/1.1" 302 13 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36 Edg/83.0.478.45"

gil

How did you solve this problem ?

ntozier

@gil its been 3 years since anyone posted on this thread. I highly doubt that they are going to reply at this point. You should really start your own thread after reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.

Killing zombie thread with a headshot.