I did not upgrade anyway.
Now I have a problem with time. After reading a lot of posts, it seems like somehow my time is off and it is locking me so I cannot add notes to the ticket. I get this screen - https://prnt.sc/szsiss
When I click on "renew", I get this https://prnt.sc/szsjh0
Below shows my time info from PHP and the link server.
php > echo date("Y-m-d H:i:s");
2020-06-15 02:38:55
php > exit
jt2k1r3q8en1@a2plcpnl0316 [/public_html/ticket.routvox.com]$ date
Sun Jun 14 19:38:59 MST 2020
My osticket time setting is this - https://prnt.sc/szsk9v
My osticket picked up the following time - https://prnt.sc/szskw4, which matches the time on my Linux box.
Can you point me to a post that people get the error message with "The lock you hold on this ticket will expire soon. Would you like to renew the lock?" when upgrading to 1.14.2?