I found the problem source, the class https://github.com/osTicket/osTicket/blob/develop/include/class.pdf.php disables the processing of phar files for security, commenting the line 23 the tickets will print without problem. The question is, how insecure is it to use mpdf with phar processing enabled?
@jacbrowser
Pretty insecure that’s why we unregister it. I’ve seen some nasty examples of the vuln. Better to keep it unregistered.
Cheers.
¿Arreglaron el problema?
Hi guys, I got solution for this Ticket print issue, after done the following changes in C:\xampp\htdocs\osTicket\upload\include\class.pdf.php, now the Print ticket working fine,
Thanks, Sundar
sundarpandi70
That is strange. You shouldn’t have to do that at all but hey whatever works for you!