Any UI using the newer date time display has an "i" in it

TinfoilHat

Just updated from 1.10 to 1.12. Everything looks good but got issues concerning time in editing ticket due dates and when I use the dashboard for pulling up date ranges for stats. Everything that uses the new"er" calendar view with time at the bottom has this. Please help! Thank you,

ntozier

Might be a bug in 1.12, recommend that you upgrade to 1.12.6 or the current stable 1.14.2.

TinfoilHat

My apologies, it is 1.14.2. I was decided bleeding edge or not and then did just do 1.14.2 . Also I tried on Chrome or FF. Same issue.

KevinTheJedi

@TinfoilHat

This appears to be something wonky with the custom Date/Time configurations. Please go to Admin Panel > Settings > System, take a screenshot of Date and Time Options section, and post it here for review.

P.S.
Your username is great btw 🤣

Cheers.

TinfoilHat

Why thank you! I go by TinFoil, TinfoilHat or SofaKing! 🙂

Screenshot attached. Thanks for your help.

KevinTheJedi

@TinfoilHat

Try setting Date and Time Format to Advanced, Save Changes, set it back to Locale Defaults, Save Changes, and retest.

Cheers.

dduhon

Did the flipping of Date and Time Options section resolve the "i" appearing in Date Picker?. I see a similar issues in my Production osTicket, but not in Test environment. Both are running same version - v1.14.3 (f4f5bc6) using same custom form. I tried the suggested toggling of Date and Time format in Advanced settings, but the issues persists. Any further suggestions as to what to correct?