KevinTheJedi Sure thing, here is the issue broken down:
I start in the Open Tickets / Desktop Support queue, as seen below. Then go to Config for "Subject - Desktop Support"
As you can see from below, the Desktop Support data sources are correctly shown. They should be Action Taken / Summary and Issue Information / Summary.
Now I have moved over to the Open Tickets / Network queue.
The information is initially incorrectly shown in the "Subject - Network" queue (it pulls info for Desktop Support), but I change it to pull the correct data, so it's now correctly shown as Maintenance Information / Summary and Issue Information / Summary and the Name is Subject - Network
Now I navigate back to the Desktop Support queue
And as you can see below, in the Open Tickets / Desktop Support queue, in the Subject column, all the data has been replaced with the Subject - Network data, including the Primary Data Source, Secondary Data Source, and the Name.
Here is my information from the Dashboard as well: