Hello to everybody. I'm new here and I'm new in working with http. I need to create tickets by API, so I wrote a visual basic .net to dektop application.
Unfortunately, something doesen't work correctly. I googled about my trouble but I still can't create tickets.
When I try to create a ticket i get this error: Underlined connection close. Impossible to establish a trusted relation on a SSL/TLS secure channel.

At the moment osticket is installed on my PC, so localhost is my server.

My system is windows 10 pro
Versione osTicket v1.14.2 (cba6035)
Web Server Software Apache/2.4.37 (Win32) OpenSSL/1.0.2p PHP/5.6.40
Versione MySQL 10.1.37
Versione PHP 5.6.40
visual basic 2017 with framework .net 4.5.2

The code is:

Private Sub Button1_Click(sender As Object, e As EventArgs) Handles Button1.Click
Try

    Dim payload As New Dictionary(Of String, Object)

        payload.Add("alert", True)
        payload.Add("autorespond", True)
        payload.Add("source", "API")
        payload.Add("name", "theuser")
        payload.Add("email", "theuser@zzz.xx")
        payload.Add("subject", "Test API")
        payload.Add("message", "data:text/html,trouble ticket")


        ServicePointManager.ServerCertificateValidationCallback = AddressOf ValidateRemoteCertificate
        ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12

        Using client As WebClient = New WebClient()

            client.Headers.Add("X-API-Key", "XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX")
            client.Headers.Add("Expect", String.Empty)
            client.Headers.Add("User-Agent", "My osTicket Client")

            Dim json As String = JsonConvert.SerializeObject(payload)

            client.UploadString("https://192.168.1.167/api/http.php/tickets.json", "POST", json)

        End Using
    Catch ex As Exception

        MsgBox(ex.Message)
    End Try
End Sub


Private Shared Function ValidateRemoteCertificate(ByVal sender As Object, ByVal cert As X509Certificate, ByVal chain As X509Chain, ByVal [error] As SslPolicyErrors) As Boolean

    If [error] = System.Net.Security.SslPolicyErrors.None Then
        Return True
    End If

    MsgBox("X509Certificate [{0}] Policy Error: " & cert.Subject & [error].ToString())
    Return False
End Function

I noticed this: if I post on HTTPS://192.168.1.167/api/http.php/tickets.json, I get the mentioned error.
If I post on HTTP://192.168.1.167/api/http.php/tickets.json, I get error 404 object not found.

Where I'm wrong?
I appreciate any help.
Many thanks

@ssroverix

This doesn't appear to be an issue with osTicket, rather your custom application and/or environment. Unfortunately, I don't think anyone here will be able to assist you with this as this is not due to osTicket. I did a quick Google search on the error and came across this article that might help:

If you get past that issue and you have issues with osTicket directly please let us know.

Cheers.

    Hello KevinTheJedi, thanks for your answer.
    I don't think is an error of osticket, too.
    Probably is the different ssl port I configured in XAMMP. I changed it to 444.

      I done it. Changing the port of ssl, I have to specify it the API url. Then I edited the httpd-vhosts.conf configuration file of XAMPP to inform Apache about the API url.
      Then in ValidateRemoteCertificate sub, I change code for to only true result.
      Now it seems to work. For testing is it ok.

      Thanks to everybody

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