Editing more thread information using Thread-Entry-Edit.tmpl.php

DJ_Bob

I am currently implementing Time Tracking features into OSTicket (using the Time Tracking Mod found on Github). Once I implemented it and got it working I wanted to add more features.

I have added Extra Thread data entries in the ticket-view.inc.php and displayed some of this information using thread-entry-tmpl.php.
This extra information is being stored in MYSQL.
My issue is I want to be able to edit this information from within OSTicket using the Thread-Entry-Edit.tmpl.php
I am able to pull the information using
<input type="text" name="mins_spent" size="5" value="<?php echo htmlspecialchars($this->entry->mins_spent);?>" /> (Minutes)
The field returns the correct value, and I can edit this value but it doesn't return it into the database on change or when I press the save button.

Anyone know how this can be done, I would prefer for the change to happen upon hitting the save/save and resend buttons?

ntozier

@KevinTheJedi thoughts?

KevinTheJedi

@DJ_Bob

You'll need to add the fields to be saved in the update() method for thread entries or time tracking mod. You can't just add fields to HTML and expect the backend to know about them and to save them.

Cheers.

DJ_Bob

KevinTheJedi
Thank you Kevin. Do you happen to know where can I find the thread entries update method in an unmodded version as a place to start?
I have probably completely missed something obvious. I am still fairly new to this.

PavelH

\scp\tickets.php

DJ_Bob

PavelH
Thanks Pavel. I have done some more digging and found class.thread_actions.php has a function called updateEntry, I have added my variables to there and it now updates (although I will have to change it as its only looking for a body change).
The problem I now have is, although I can edit it and update it, I can't seem to do that and see the previous value.

<td>
<input type="text" name="mins_spent" size="5"
value="<?php echo htmlspecialchars($this->entry->mins_spent);?>" />
(Minutes)
</td>
^^^ That code displays the currently stored value
<td>
<input type="text" name="hours_spent" size="5"
value="<?php if(isset($_POST['hours_spent'])) echo (hours_spent);?>" />
(Hours)
</td>
^^^ This updates the value correctly but doesn't display original value

How do I combine the codes to read the correct value from $this->entry->hours_spent then when value changed POST to hours_spent and display new value?

Fingers crossed this will be my last question, thanks again for all your help.

DJ_Bob

DJ_Bob
Figured it out, it won't ever be set so was never displaying the echo.

<td>
<input type="text" name="hours_spent" size="5"
value="<?php  if(empty(isset($_POST['hours_spent']))) echo htmlspecialchars($this->entry->hours_spent);?>" />
(Hours)
</td>

Check if its empty instead

Thanks everybody!