Hi,
How can I make autoresponder to send an email on the same mail thread?
Clients send mail from supposing Gmail they create a mail and send it to us.
Our osTicket send an autoresponder that your ticket is generated as a different email.
Is there a setting I can change to make it send on the same thread.

I'm not real sure what you mean.

If user 1 sends an email to the ticket system and it becomes a ticket they get an autoresponders saying that the ticket is open. Then if the user 1 responds to that email it updates their ticket thread.

7 days later
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