We are running Ubuntu/nginx. After updating to osTicket 1.14, I tried an update to php 7.4, but I started getting errors. rolled back to 7.3 in the /etc/nginx/sites-available conf file (in this line: fastcgi_pass unix:/var/run/php/php7.3-fpm.sock😉. So it is working again, but would like to know what went wrong. Errors are:
Stack trace:
#0 /var/www/html/public/bootstrap.php(194): db_connect()
#1 /var/www/html/public/main.inc.php(28): Bootstrap::connect()
#2 /var/www/html/public/client.inc.php(21): require_once('/var/www/html/p...')
#3 /var/www/html/public/index.php(16): require('/var/www/html/p...')
#4 {main}
thrown in /var/www/html/public/include/mysqli.php on line 28" while reading response header from upstream, client: xx.xxx.xx.xxx, server: support.teamdigital.com, request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/php/php7.4-fpm.sock:", host: "xxx.xxx.xxx.xxx"
2020/04/18 09:59:45 [error] 5458#5458: *53 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught Error: Call to undefined function mysqli_init() in /var/www/html/public/include/mysqli.php:28
