Hi

I have searched for a simple way to adding Company field/list to Ticket settings, but could not find the answer.
Like the field "Assigned To", the new company field would be a standard field everywhere.

[upl-image-preview url=https://forum.osticket.com/assets/files/2020-04-15/1586957542-832198-osticket.png

So, we want to add an extra field/list for Company.
We will create ticket in house, and we want a list of companies to choice, or be able to add a new company to this list.

So in the tickets list, we can easy filter by company and show every ticket that connects to that company.

The best solution would be a dropdown, with all created companies. And from that list even be able to add a new Company. Or a side field that says , add new company. And this new company should be stored in the list.
Is this something that could be done?

@Andreeez

You can create a new List called Company and add whatever values you'd like. You can then add that List to any Form you want. Unfortunately, the only way to add new Companies is to update the List as an Admin. With this being said, the code is open source so if you wanted to change this behavior, you're welcome to do so.

Cheers.

    KevinTheJedi Thanks for reply. I am not sure where to add that list/form. You mean that its possible to add this form then to "Ticket Information & Options " fields ? So, when add a new ticket we can choice customers from that list then. When we want to list this new form/list even on "Open/My Ticket/Closed " list. Do we have to add this form for every Queues "Open/My Ticket/Closed" ?

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