[resolved] Panel does not show ticket number

robsonwr

HP7.3
MARIADB 10.4
OSTICKET 1.14.X

Can someone help me ?
follow image

htt://.........../scp/tickets.php

ntozier

1.14.x is not a real version number, it is a range. Are you running 1.14 or 1.14.1?

If you mouse over the gear to the right of the queue, and click edit.

Click the Columns tab.

What does your screen look like?

See the tick box at the top labelled Use standard columns? Try ticking it and click Save.

robsonwr

v - 1.14.1

ntozier

And did you do what I asked you to do?

robsonwr

yes

ntozier

Go to: Admin panel -> Settings -> Tickets
Click on the Queues tab.
Click on the Open (Abierto) Queue
Click on Columns tab
Locate Ticket, go to the right and click on the Config button.
Does it look like this?

robsonwr

worked perfect
, now it showed
thanks

ntozier

Very welcome.