Hi Osticket team,
I am trying to find a away to include a variable that I have created in the form to the subject of the ticket when a new form is submitted.
Can you please let me know if this functionality already exists?
Hi Nickjansen did you try this one? https://forum.osticket.com/d/88201-add-ticketvariables-to-mail-subject/2
Thanks for your reply,
Yes have tried this, but adding a variable to the subject doesn't pull through.
