Hey guys,

I would just like to give a suggestion in order to make OSTicket even better as it already is.
I think it would be very good in some cases, if there is a function already integrated that translates the message from the customer and allows the Agent to write his message in for example English and it will be translated and sent to the user in French.

At the moment we simply copy / paste it each time to google translate, but having this inside the ticket system would make it much easier because you don't have to jump between.

Just a suggestion... no need to reply unless its integrated haha
Cheers