Dear all,
I'm using osTicket (v1.14.1). I have an employee. He is not allowed to see the FAQ so I changed the setting for this user an took away the granted access. But... He is still able to see the FAQ.
What is it that I'm doing wrong?
Sounds like a cache issue. This should resolve itself once the cache in the browser expires. Alternatively you can clear his browser cache for him.
