notification on ticket changes

haris1024

I'm trying to make a notification for each ticket change based on https://github.com/drtomasso/osticket-telegram but I don't know what signal to connect for ticket assigned, closed or edited. Is there a guide for this?

ntozier

I am not aware of a guide for this anywhere.
You would have to pour through the code to find the signals.

As an after thought you could always search github
https://github.com/osTicket/osTicket/search?q=Signal%3A%3Asend&unscoped_q=Signal%3A%3Asend

haris1024

how could i know who send the signal? e.g. (from class.ticket.php):

    $type = array('type' => 'closed');
    Signal::send('object.edited', $t, $type);

    $type = array('type' => 'assigned', $key => true);
    Signal::send('object.edited', $this, $type);

what property in subscribed function i should check to know who send the signal?

KevinTheJedi

@haris1024

You can't check the $type for who sent it? (ie. closed or assigned)

Cheers.

haris1024

Got it. One more question:
Signal::connect('object.edited', array($this, 'onObjectEdited'), 'Ticket');
Is the 3rd argument ('Ticket') to filter the subscribed function will be called only from class Ticket?