How to use call logging through web portal,email
Agent logs into Agent panel. Locates ticket caller is calling about. They post a reply (if the want the response to go to the User). They post a internal note (if they do not want the response to go to the User).
How to remove this IMAP Server error
Then why did you ask:
roni05 How to remove this IMAP Server error
Edit the fields to remove the data. Click the disable radial. Click save.
I have to add imap into that account for creation from tickets through email
Can you please tell me about it
I gave you step by step instructions. Not sure what more you would want or need.