adSync has no support?

fta354

Hi, I purchased adSync and I seem to have no luck getting any support from them? I did not even get a link to download it sent them an email and opened ticket still nothing.... I mean be nice to at least get a link to download let a lone the support. Anyone knows best way to contact them?

ntozier

I would say any of the following:
Their ticket system that's on every page of their website.
Their email address that's on every page of their website.
Their contact form that's on every page of their website.

As a side note Scott who runs the site works a day job, so you probably won't get a response until after he gets out of work. I think that he is located in PST time zone.

fta354

I did all ways possible. I also saw them closing my ticket and no response. I mean I am just asking to download the plugin. I am not sure how long it takes to send me the link to download it. This is really not a support request more of downloading the plugin. I do appreciate your reply. Thanks

ntozier

Very welcome.

Shall I close this thread?

fta354

You can close the thread. Just want to say I got the download link, but after that had a simple question and still do not have an answer. Don't expect the support to exist with this product. I wish I knew how terrible the support response time was.