yes a microsoft exchange online account

Fin3

Exchange online. Here's my App Registration settings in Azure:

And settings in osticket:

Just a note that in the current release setting the scopes via UI does not work, also the hard coded email attribute needs to be fixed in the code: https://github.com/protich/osTicket-plugins/tree/plugins/auth-oauth2

Hi Jerer,

Thanks for your advice. I have created exactly the same app in azure but it keeps returning the message "No input file specified." when saving the oAuth2 configuration.

I only use the OAuth2 app from the osticket site. I tried to replace it with the one from github only the last step doesn't work... php -dphar.readonly=0 make.php build <plugin-folder>

Thank you Jerer.

We use Apache. In the htaccess file I see a rewrite function but no AllowOverride.

I downloaded the github version. In which folder should I put the files?

jerer
Very thank you for your input.
I've imported and compiled your modification to the attr_username and attr_email inside the last commit of Mr. Protich but the result it's always "invalid_client". I've also setted my application to allow users from all tenants (previously was only mine, but auth was working too) but without luck (same error).
Now i'm preparing a machine to debug php and try to understand what's going on down there.

Thank you and tc

patricksmithosticket

The "AllowOverride all" needs to be configured in Apache config, not in the .htaccess file. I think you should start a new thread if you still have issues with the redirect URI.

You put the files in "/include/plugins/" folder. From there you can install them directly without building (tho you still have to run php make.php hydrate).

Fin3
Not sure what is causing invalid_client error in your case, one way I could replicate this is having the redirect URI incorrect in Azure. Make sure it doesn't have any trailing /'s in Azure, it has to match exactly what is configured in osTicket.

jerer
I suppose that return uri is ok, i've tried with /osticket/ as per your installation and it return on a 404 page, so i removed it and still go to invelid_client.
I've quite finished to build up a develop machine, i'll let you know!

Thank you

Thank you Jerer, I have installed the plugin, but still have issues with the redirect URL. Is the conclusion correct that the Azure app and the data in the OAuth2 configuration are correct, but that the feedback to OSticket (on the redirect URL) goes wrong?

I will open a new thread for issues with the redirect URL

@jerer

Yes, I was able to confirm we need to use outlook scope URLs, the v2.0 Resource Owner Endpoint, but the attribute is in fact mail. You just need to go to the User in Azure AD, edit the User, and add their email to the Contact Information Form Email Address field. They really need to get their stuff together man. I guess this is what they mean by Microsoft Hell.

Cheers.

Thank you Kevin. Do i have to change the AllowOverride none to AllowOverride All in the /etc/apache2/apache2.conf file?

<Directory /var/www/>
Options Indexes FollowSymLinks
AllowOverride All
Require all granted
</Directory>

patricksmithosticket

Yes, make sure you restart Apache afterwards.

Cheers.

@jerer

Were you able to successfully test fetching? My account is still not migrated so I cannot test IMAP/POP nor SMTP yet (unless I make a new trial account).

Cheers.

done but unfortunately get the same message when saving the OAuth2 configuration.

~# nano /etc/apache2/apache2.conf
:~# service apache2 restart

Or do I also have to adjust this on the site-available location of this specific site?

patricksmithosticket

As I mentioned earlier:

You need to go to your sites-available file for the osTicket site or the main httpd.conf and change the AllowOverride module to All.

Which means you should do this in your sites-available and if you don't have that then the main config.

Cheers.

ok clear, adjusted in the main and at site level but unfortunately I keep getting the same message back.

jerer

Very strange as when I dumped the attributes I get from v2.0 user endpoint I got all the correct attributes as expected mail, givenname, and surname.

Cheers.