Hello! I'm having a problem receiving tickets by email ... Only the agent's signature and footer are sent, the agent's comment / response is not.
follows details:
thx!
Check your email templates and make sure that the variables are in them.
Good Morning!
The variable "response" was really missing. What the hell! haha!
thanks!
Very welcome. 🙂
I'll close this thread and mark it as resolved. Please feel free to start a new thread if you have another question, comment, etc.
