Hi.I would like to know how I can replace the word ''ticket'' with a different word in all menus.
Thank you.
Replace the word ''ticket'' with a different word
The easiest way would be to create your own language pack.
Other wise you will have to search the source for all references to the word ticket and change it to whatever you want.
Hi! Thank you for your prompt response.
I would like to ask which is the easiest way to create my own language pack?How can I do that?
Thank you in advance.
If it were me, I would take an existing one and edit it.
Thank you, it was very helpful.However ,I can't find a way to change ''my tickets'' in the sub-menu on the agent's panel in the administrator.Could you help me change it because I changed it in the messages.mo.php file and there was no modification.
19 days later
Thank you very much for your help.
a month later
I have done similar changes in all OSTICKET . I have replace word "ticket" from various locations.
Tell me Page name where from you want to change it
if you wan to to change from entire OSTICKET then you hv visit each page(.php file) with email templates etc