[resolved] Problem with Plugins not showing up

armet

Hi there, I copied the plugins to the right folder (/var/www/html/support/include/plugins), gave right permissions (0755), but the plugins won't show up when I try to install them.
Searched the web for similar issues but none of them worked for me.
phar module is loaded. no php errors. below is information screenshot.

Any ideas?

ntozier

Do you have .phar disabled in PHP?
Are you running SELinux?

armet

ntozier thanks for your support.

ntozier Do you have .phar disabled in PHP?

I believe that it's enabled.

cat /etc/php.d/20-phar.ini
; Enable phar extension module
extension=phar.so

php -m
[PHP Modules]
...
Phar
...

ntozier Are you running SELinux?

Yes, it's enabled.

SELinux status: enabled

SELinuxfs mount: /sys/fs/selinux

SELinux root directory: /etc/selinux

Loaded policy name: targeted

Current mode: enforcing

Mode from config file: enforcing

Policy MLS status: enabled

Policy deny_unknown status: allowed

Max kernel policy version: 31

btw, While reading this forum I noticed that some links (or maybe all) to your site are not working anymore, did you remove them?

ntozier

armet SELinux status: enabled

Try disabling it and see if that fixes the problem. If it does then SELinux is preventing the inclusion of the phar's. You can re-enable it and then look into writing a rule to allow .phar inclusion/execution.

armet btw, While reading this forum I noticed that some links (or maybe all) to your site are not working anymore, did you remove them?

osTicket forums migrated from one software to another some time back. This caused some issues with links on old threads. I also generally will make links to external sites into human readable non clickable links.

armet

ntozier

You were right, it was caused by SELinux. When I disabled it, the plugins showed up the list.

Thanks a lot for your support.

ntozier

Very welcome.
I'll mark this thread as resolved and close it.
Please feel free to start a new thread if you have another question.