Logout issue PHP Warning: session_destroy() line 30

naushad786

PHP Warning: session_destroy(): Session callback expects true/false return value in C:\HostingSpaces\Admin\ticket.i7solutions.in\wwwroot\scp\logout.php on line 30
PHP Warning: session_destroy(): Session object destruction failed in C:\HostingSpaces\Admin\ticket.i7solutions.in\wwwroot\scp\logout.php on line 30

I am getting this issue when I logout from admin panel or agent panel.

My System
Windows Server 2012 64Bit
IIS 8.0
PHP 7.1.33
MySQL 5.5.39
OsTicket v1.14.1 (f1e9e88)

If I use PHP 5.69 this issue is solved, however, I want to know what is the problem with PHP 7.1.33 version?

Regards,
Naushad Khan

ntozier

I've reported this issue to the devs also. But they are just warnings... so nothing is crashing. It appears that everything is working fine other than those log entries. I see them almost every page load though.

naushad786

Yes, everything is working fine except for this issue. I want to resolve this before I go set this ticketing system live.
Any workaround until your devs patch this up?

ramrajone

naushad786
check these link out:
https://forum.osticket.com/d/90697-signing-out-fails-and-errors
https://github.com/osTicket/osTicket/pull/3928/files

naushad786

Thanks, it worked !!

Changes done to include/class.ostsession.php

function destroy($id){
    return SessionData::objects()->filter(['session_id' => $id])->delete(); (Removed)
    SessionData::objects()->filter(['session_id' => $id])->delete(); (Inserted)
    return true; (Inserted)
}