Last weekend I upgraded OST:
From OST version 1.9.3, PHP 5.6.24 with LDAP in Windows 8 server with Apache
To OST version 1.12.4, PHP 7.3.x with LDAP in CentOS 7 server, MySQL 5.6.46 with Apache
(listed extensions intl, APCu, Zend Opcache are not installed)
Even after changing /etc/php.ini I am still seeing that cgi.fix_pathinfo NOT set to 1
Upgrading went well except some minor rights problem because of my errors and corrected one by one and I now am able to create tickets. However when I login as agent, I am seeing a shaking login dialog with "Access Denied" message. There is no relatd error messages in my apache log or php error log. Any pointers what to look for?
Failed agent login attempt (0010299)
Username: 0010299 IP: xxx.yyy.xxx.yyy Time: Nov 25, 2019, 9:34 am UTC Attempts: 3
Log Date: Mon, Nov 25 2019 8:04am IP Address: xxx.yyy.xxx.yyy
PS: In one thread some info about user names with only numbers. Does this the reason for my issue? How do I change this?