Restricting Help Topic for Client Portal for Organization

apyash · Nov 21, 2019

How to Restricting Help Topic for Client Portal for Organization, so on Client Portal He can raise the Tickets for that specific Help Topic only.

Ticket Version v1.12. — Up to date
Web Server Software Apache
MySQL Version 5.6.41
PHP Version 5.6.35

ntozier · Nov 21, 2019

This is not a feature in osTicket.
Help Topics can be restricted by Department, but not Organization.

JuVDC · Mar 7, 2023

Hey @apyash are you still looking to do this or have you found a solution in the end?

KevinTheJedi · Mar 7, 2023

This is an extremely old thread. Please don’t be a necromancer.

Cheers.