We are currently using OSTicket on a Synology NAS on our internal network, but it is stuck on Apache 2.2 and PHP 5.6 with no means of changing that I can tell, so am looking to migrate it to a hosted website under its own subdomain, I have exported the database and loaded it via phpMyAdmin, which has given it a new name as the host prefixes the name, so I need to change that, and I've created a database user with the same password as on the NAS, but while researching the migration, I see references to copying the ost-config.php file to get the encryption keys, however, when I look at the version on the NAS, it only contains variables, not the actual keys.
`# Encrypt/Decrypt secret key - randomly generated during installation.
define('SECRET_SALT','%CONFIG-SIRI');
#Default admin email. Used only on db connection issues and related alerts.
define('ADMIN_EMAIL','%ADMIN-EMAIL');
`
Is the information stored some place else now, that I can't find?
Secondly, our users currently authenticate via active directory, is this still going to be an option accessing it from the outside? I have access to the company firewall so can open port 389 to the webserver, so I'm not overly concerned about opening it to the outside world, but I just need to know what I would have to do on the osTicket side.
Thanks.
