Ticket Cues, Creation Date Fromat

msorensen · Nov 4, 2019

I'm working on customizing the ticket cues for our agents. I have been able to create a column with the creation date, but the time and date is in a different format from the updated date column. The creation date forma is YYYY-MM-DD HH:MM. I would like it as MM-DD-YYYY if possible. (The last updated column is in the correct format). Any idea how to fix this?

Thanks!

ntozier · Nov 7, 2019

osTicket stores all dates using the myself datetime format 0000-00-00 00:00:00 (YYYY-MM-DD HH:MM:SS). You can over ride most dates by setting the datetime / timezone settings.