Hello all,
Maybe this question is more directed to OSTicket developers.
The project has a general code base, which give as a product with certain features. Then, community and developers itself create mods to add more features to the product.
How do you usually face this code changes? Will they ever be incorporated into the main code base?
I am asking this because we use OSTicket 1.6 in production with some customizations. Now we are planning to migrate to OSTicket 1.7 and will have to make the same customizations again.
When 1.8 (?) arrives, more customizations, and so on.
Hope I have explained well. :-)
Best regards,
Bruno Martins