When user create ticket, they can attach a file and image. My question, where is the location in OSticket put the file & image ? Is it possible to relocated to another directory ?
Thank you
@barth
Default they are stored in the database. If you would like to store them on the filesystem you will have to install the Storage :: Attachments on the Filesystem plugin available here:
Storage :: Attachments on the Filesystem
Cheers.
Thank you. I already install and set the directory file in here : C:\AppServ\www\osticketnew\DATAUPLOAD But after create ticket and attach some file the result in still 0 KB
here the ticket i created
Already solved. i must change the setting in Global ticket setting for storage.
Now i still looking for solution to put the storage in network folder \server1\uploaddata
any solution ?
Looks like the path that you want to use is in the left hand screen shot. Of course shares generally require user permissions to access... and since you haven't given us any environment details we wouldn't be able to tell you what user would need those permissions.
Please Close I already get info in another article, OS ticket path can not put in network share folder. So i will put in local server disk.
