In http://osticket.com/wiki/Email_Settings(http://osticket.com/wiki/Email_Settings) it states " do not allow the use of SMTP servers located on a separate server and will block all requests. "
It also states "By default osTicket uses native PHP Mail function to send outgoing emails. However, this can be problematic to spam filters depending on your php.ini mail settings. It is highly recommended that you use SMTP instead." A bit more detail would be helpful!
I'm with 1and1 in the uk and suspect I'm hitting this problem as I get the error
"Failed to connect to auth.smtp.1and1.co.uk "
1) Is there a work around to this problem?
2) What sort of spam filtering problems may I get?
3) What are the settings in php.ini that may cause problems with spam filters ?
shared 1and1 host