How to add variables from own forms to globals

Sanek

Hello, i added own forms. I need e-mail template with data from this forms. But for templates i can use only global variable. How i can data from own forms?

ntozier

Huh?

Add the variable to the email template. %{ticket.custom_variable}
Where custom_variable is the variable that you defined for the field in the form.

Sanek

Thanks a lot!