Hi guys,
I have an issue. In the previous version we were using (1.10) the inline editing wasnt an option, therefore the details of custom fields that we had users fill out displayed the whole load of text.
however, in 1.12, it does not allow the whole amount of text to be shown UNLESS I remove editing capabilities.
For example, see below You will see the plain black text where editing is DISABLED for that user role and you can see all of the text.
However, when you turn editing back on for that user role, you can see that it truncates the information and allows the inline editing.
This is really frustrating, as we need to be able to copy the information really quickly from the tickets as previously we were able to, but now we need to click the update for that field, then copy the text, then paste. Then go to the next field.....etc...
Any way to either remove the inline editing option so that it reverts to needing to click the edit button? We so rarely edit tickets that I just dont see much reason to have it...
Any help much appreciated...
Running 1.12 with PHP version 7.1