Version 1.14-RC.2 The data is missing in the "From" column on the main ticket screen. If you open a ticket the user who created the ticket is listed correctly.

Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.

Environment details?
Version of osTicket?

Please report issues with the beta Release Candidates at github.

10 months later

Hello,
I'm having the same issue after upgrade 1.10 to 1.14.3
The main information from my system is:
osTicket Version v1.14.3 (f4f5bc6) — Up to date
Web Server Software Apache/2.4.18 (Ubuntu)
MySQL Version 5.7.31
PHP Version 7.0.33-0ubuntu0.16.04.15

@afcri this thread is a year old and isn't about the version that you are running. Please start your own thread and remember to help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.

Killing zombie thread with a head shot.

Write a Reply...