Advanced search only shows 500 tickets

pfranc

Hi all, maybe it's my fault but i can't figure out how to display ALL search results....
OSticker 1.12 on LAMP stack (php 7.3, mariadb 5.5.6, apache 2.4, CentOS 7 x64)
The Open Tickets mask displays the right number, over 6000. But if i do an advanced search like "all OPEN ticket in last 2 months" or everything else the result is truncated at 500 items.
That's pretty much an annoyance, i need the whole number 😁
Any hint for that?

heart1010

AFAIK this 500 is set fix as workaround until now because of performance issues.... there are a few topics or github issues regarding this - please do a search.

pfranc

I swear i can't find anything useful.......sounds like i should twear core files, right?

heart1010

This is from a 5sec search on github for example

https://github.com/osTicket/osTicket/issues/4972

pfranc

heart1010
Oh man....dunno if i should meh and shame on myself, but i've digged a lot around and i've totally missed this...... 😐
Thank you so much heart1010, this patch fixed the issue!