when i create a ticket and add a schedule in my department, there is a discrepancy in SLA Time. see the picture
SLA Something wrong in 1.14rc1
sorry wrong details, theres nothing wrong in that... please close this ticket, thank you
hi, another issue, when i merge the two ticket, the another ticket will disappear in Open queued and it will merge in the parent ticket(agent side) and when i closed the ticket for (user side) only the parent ticket will be closed how about the other ticket, how can i change the status to closed since there are no open ticket in agent side?
You would want to report bugs for the 1.14rc1 over on github.
https://github.com/osTicket/osTicket/issues/new
Thank you