Problem with user address (email = @)

OkDa

Good day!

Please help. Moved from version 10.4 to v1.12.2.
After this, the following problem began to appear.
When users write a request by mail, the system automatically creates a user, if he was not there, BUT in the column email user the @ sign. It can not be changed, even manually. Tell me what to do?

Sorry for my English.

OkDa

ntozier

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Environment details?

OkDa

ntozier
My apology. Information is provided below.

errorxosticket.tar

12kB

ntozier

You are getting a lot of extension errors in those logs.
You will need to troubleshoot your php and figure out why.

PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php/20151012/php_gd2.dll' - /usr/lib/php/20151012/php_gd2.dll: cannot open shared object file: No such file or directory in Unknown on line 0
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php/20151012/php_intl.dll' - /usr/lib/php/20151012/php_intl.dll: cannot open shared object file: No such file or directory in Unknown on line 0
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php/20151012/php_imap.dll' - /usr/lib/php/20151012/php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php/20151012/php_mbstring.dll' - /usr/lib/php/20151012/php_mbstring.dll: cannot open shared object file: No such file or directory in Unknown on line 0

I can tell you why. You say that you are running Ubuntu... but are trying to load Windows .dll extensions

OkDa

ntozier
Yes, you are right, this is my mistake. For some reason, I have uncommented these extensions in php.ini. Fixed.

error.tar

4kB

But can this be the cause of my problem?

OkDa

ntozier
I found a dependency that caused my error, but I don’t quite understand how it is connected together.
In the user’s card, his name was registered with a quotation mark (""). I removed them, and the user email was displayed correctly.