LDAP extension is not available

eliuguevara

Buen dia,

Alguien sabe a que se debe este error

Estoy tratando de configurar OSTicket + LDAP pero me sale este error:

Como podran ver si tengo habilitado el plugin

Ambiente sobre el que se esta trabajando:

Windows Server 2016 version 1607 (OS Build 14393.3053)
Internet Information Services (version 10)
PHP 7.2.19
MySQL 5.5
OSTicket v1.12.1

Saludos

RBGE

eliuguevara Find your php.ini file, and in it look for the following line

;extension = php_ldap.dll

Remove the comment (";") so that it reads only

extension = php_ldap.dll

Then restart IIS and you should be good to go.

eliuguevara

Hi RBGE

The php.ini file did not have the extension php_ldap.dll, I had to add the extension

Using server:port and TLS to communicate with the LDAP, I get an error:

If we remove the port if connect with the server

Thanks for the support

Regards

ntozier

/agree

RBGE

eliuguevara Using server:port and TLS to communicate with the LDAP, I get an error:

eliuguevara If we remove the port if connect with the server

So... sounds like it's sorted then?? You've got the box ticked to use TLS, but are trying to force it to use port 389, which (by default) is not the port used for LDAP TLS. If it connects without specifying a port, then you're presumably good to go(??)

ntozier

PHP is telling you that it cannot connect to the server you listed.
This could be caused by a number of things, bad address, firewall on the ldap server, firewall on the webserver, routing, etc.