Hi ! I would like to disable the medium priority level that i don't use. I would like a safe a clean way to do it because im kinda afraid to break something if i try by myself. Thanks
There is no means to do this in osTicket UI.
You would have to alter the core files to achieve this.
ntozier ok but which files and how ? and how does it impact my system ?
No idea. I've never tried to do this.
