[INSTRUCTIONS] How to add custom text fields to tickets: Page 2

[INSTRUCTIONS] How to add custom text fields to tickets

kboy

Adding Drop Down Selection to New Field

This worked great! followed it step by step and its working great! I was wondering are there directions on adding a drop down list for customers to select from? :)

ntozier

Yes. It's available here:

http://www.tmib.net/agencies-dropdown-and-admin-ui-osticket-17st(http://www.tmib.net/agencies-dropdown-and-admin-ui-osticket-17st)

You can name the drop down whatever you want, I chose "Agency" as it best fit my implementation criteria. It also gives you a means to edit, update, delete, etc your options in the admin panel.

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