We are using the standard LDAP integration between osTicket and AD. All of our domain users are coming into osTicket. We need to limit the users coming into osTicket to only those AD users in a specific AD group.
How would AD and osTicket/LDAP be set up for this?
Thanks. Jerry
You put the users that you want to be able to access osTicket in their own OU in AD. You add the OU to the Search base in the plugin config. example: OU=osticket_Users,DC=corp,DC=contoso,DC=local
ntozier Hi again. Ran into a little snag. We have our OU's already set up in such a way that it would require a lot of work to use them to limit the users that flow into osTicket via LDAP. As best I can tell, osTicket doesn't support using groups in the LDAP query string. Is there another way you can think of? Thanks. Jerry
Thank you sir!
Very welcome. ?
I can't think of a way.
Ugh, this is the info I did not want to see... If there is no way to query LDAP then the module is very limited. Using OUs to provide access to applications is not practical, unless you use one or two apps This will not work for AzureAD
