PHP 7.3 Where is part of code for creating new ticket or only new thread item by email?
I would look at /include/class.mailfetch.php /include/class.mailparse.php
Great, but there is 4k lines of code 🙁 Where is the piece of code that decides to create a new ticket or assign it to an existing stream from email fetched via IMAP? Thanks for helping.
Maybe you mean /include/class.ticket.php starting circa line: 3531 static function create
static function create