Sometimes I receive a bounce back from a mailer if someone types one of the addresses of the collaborators incorrectly. Then the bounced message becomes attached to the ticket thread. Is there a way to delete the particular thread entry? I usually do it in the database itself but it might be nice to have it in the Agent view itself. I see in class.thread_actions.php there is an Edit Thread function. I'm wondering if anyone has an existing mod to delete a thread entry. Of course this would be only for an Admin user. Thanks!
osTicket stable 1.12
DISTRIB_DESCRIPTION="Ubuntu 18.04.2 LTS"