Hi, can you help me how can update from osTicket (v1.10) to osTicket Core, v1.12 (Latest Release) - step by step ?
Ashlamashki Step by step details are at https://docs.osticket.com/en/latest/Getting%20Started/Upgrade%20and%20Migration.html , but it boils down to:
That should be it! Just make sure you take the backup in step 1, as if you do need to go back for any reason restoring a backup is the only way.
Or this: https://tmib.net/upgrading-osticket-1-10-x-to-current-1-11-0/
